Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains, and discloses information collected from users (each ‘User’ or ‘Member’) of this website (‘Site’). This privacy policy applies to the Site and all products and services offered by ‘Darryl Syms Online School’.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on this Site. We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web browser cookies

This Site may use ‘cookies’ to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser up to refuse cookies, or to alert when cookies are being sent. If cookies are refused, it is important to note that some parts of the Site may not function properly, and may take longer to load.

How we use collected information

This website may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To provide security
    When purchases are made on this Site, it is our priority to ensure that the products and your information remain securely yours. Your personal information is required in order to process orders, and allocate orders to your User profile.
  • To personalise user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, unsubscribe instructions can be found at the bottom of each email, and notification preferences can be selected within User profiles.

How we protect your information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction, of your personal information, username, password, transaction information, and data stored on this Site. Payment information is secured and handled by either PayPal or Stripe, depending upon the users payment choice at the checkout. A valid and encrypted SSL certificate will always be present on this Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.

Third party websites

Users may find advertising or other content on this Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Darryl Syms Online School has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of its modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


We are fully committed to our users rights to privacy and personal data protection. As an EU resident, you have rights to control information related to your personal data as follows:

  • Understand what information we do collect;
  • Request retrieval of your personal data;
  • Request removal of your personal data.

What Information We Collect

As a part of our services, we collect certain personal information and use 3rd party services (which are GDPR compliant) for the following purposes.




Used as a unique identifier of the user (username) and the only communication channel between resource and the user.

First name

Used to identify a user and create an invoice.

Last name

Used to identify a user and create an invoice.


Identification of the user for authorization and website access.

Billing address

Used to create invoices. Required by legal authorities.

Payment method

Payment method specified by the user.


Products’ identifier that has been bought by the user.

Billing date

Purchase date for invoice creation. Required by legal authorities.



Third party service to link the user with the profile image service – Gravatar. (Gravatar is GDPR compliant)

How to Retrieve Personal Data

You have rights to retrieve your personal data any time and request removal of the data. Users can login to their profile settings and download all of their stored data for review.

How to Delete Personal Data

All Users have the ability to delete their own account, including all profile & personal data. This can be done in the User profile settings. There is an option to delete your profile. This is an irreversible action. All user data will be lost.